Update of quantity
Please note, the order volume has been updated. This is due to package and minimum order quantities.
Please note, the order volume has been updated to. This is due to package and minimum order quantities.
Please note, the order volume has been updated. This is due to package and minimum order quantities.
Please note, the order volume has been updated to. This is due to package and minimum order quantities.
Unforeseen or hidden factors like repair costs can lead to serious productivity issues on the jobsite. Our service offering can help you avoid these additional costs and stay within budget.
Even though our tools are built to last, we will pay any repair costs of your tool for up to 2 years from the date of purchase. This includes labor costs, replacement of faulty parts (subject to wear and tear) as well as pick-up and delivery.
After the expiration of the initial no-cost period we put a limit on what a repair can cost you. For the lifetime of the tool we guarantee that the repair cost will not exceed a certain price. If the cost of the repair remains below this limit, you only pay the actual cost.
We guarantee that tools are repaired using original Hilti spare parts of the highest quality, which we endorse through a no-cost period after each repair. (3 month repair warranty)
Repaired in 3 days or it’s free: we will return your tool in 3 working days or the repair is free. Any paid repairs which are returned to you after three days will be free of charge.
It has never been so easy to trigger a repair - just make one quick call for service. A tool repair can be requested via Hilti Connect or any of our four contact channels: online, your Account Manager, the customer services hotline or at your local Hilti Store. We aim to make the service process as easy as possible for you – therefore no proof of purchase is needed.
The potential for productivity gains that the Internet of Things (IoT) can unlock in the construction industry is huge. In an industry with increasing cost pressures, we have a long tradition of developing solutions to help you improve your productivity and tool management.
Manage and track your equipment where and when you need it. Follow the status of service and repair and avoid downtime
Identify your tools, get status and usage data, schedule a repair service, view repair history and order a tool pick-up directly from your smart phone.
Find out more
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Gives complete transparency and 24/7 convenience
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Hilti = registered trademark of Hilti Corporation, 9494 Schaan, Liechtenstein © 2009-2016, Right of technical and programme changes reserved, S.E. & O
Our executive will call you back shortly
An e-mail has been sent to our Customer Service team for follow-up. You will receive a copy of your request for your records.